Frequently Asked Questions

How can I purchase tickets for events at Danforth Music Hall?

Tickets for all events can be purchased online directly via the links on this website – ensuring a secure and authenticated purchase. Alternatively you can also get tickets through ticketmaster.ca, or via a box office located at the window that you can find to the east of the venue’s main entrance. You can purchase tickets with major credit cards and debit cards at the box office.

What is the refund policy at Danforth Music Hall?

You should note that all ticket sales are final and that refunds and exchanges are only allowed in the case of a canceled event. If a show is canceled entirely, there is a process for refunds, but these are sometimes offered through Ticketmaster or the other vendor you purchased tickets from.

Does Danforth Music Hall have a coat check?

Yes! There is a coat check available in the main lobby. You will need to pay $4.50 per item, and payments can be made with credit, debit or mobile. Keep in mind this service is subject to capacity, but there is generally enough space for your items.

Can I leave the venue and renter during a concert?

Unless otherwise stated on your ticket or at the venue, ‘in & outs’ are generally permitted. You will need to get a security stamp before exiting the venue and present it to be allowed back in. You should also keep in mind that drinks can’t be taken outside of the venue, so you’ll need to finish them before exiting.

How can I apply for media permission at Danforth Music Hall?

As stated above, professional recording equipment and cameras are not permitted inside the venue unless you have media accreditation. You can get a media pass in advance through the promoter of the show by applying.

How can I stay updated on events and activities at Danforth Music Hall?

It’s a good idea to stay updated with any announcements happening at Danforth Music Hall, especially if you are going to be attending a show. You should follow them on their official social media channels including Facebook and Instagram – and check for any changes to an event or additional promotions. Or simply book mark this website to get all the latest event announcements.

What happens if I lose an item at Danforth Music Hall?

If you believe you have lost an item during your visit, please contact the venue directly via phone or email. If you lose an item in the middle of an event, you should navigate to Coat Check.

Lost items may be held at Coat Check if found during the event, and the venue will assist in facilitating their return to you if whenever this is possible. During busy events, remember not to leave valuables unattended.